Potential Opportunity Analysis — Clear thinking for leveraging opportunities. Upon completing the PSDM training you will receive a valuable certificate from Kepner-Tregoe signifying your knowledge and accomplishment. Make tough decisions aligned with operational priorities. Phase II — Live: Contact us to explore how this solution is a fit for you, your team, your organization.

Kepner-Tregoe’s Decision Making for Leaders training provides a scalable, systematic approach to making strategic, operational, and tactical decisions across your organization. Problem Analysis ensures that cause is known before fixes are implemented for a more focused response to problems, incidents and threats. It is particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales. In fact, it seems obvious to me that this approach should be taken anyway. Moreover, it also helps improve clear communications with customer and suppliers, production quality, customer service and anything related to maintenance and repairs.

From learning best practices for effective motivation, to optimizing stakeholder involvement, KT’s Managing People in Projects workshop can dedision you to both recognize and utilize your greatest resource—your people. Certain causes are therefore excluded. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Kepner-Tregoe now blends the power of live classroom instruction and application with the benefits of e-learning, resulting in a three-phase learning experience designed to build deep skills and support sustained application of rational problem solving and decision making skills. As certified facilitators and coaches, your leaders will lead their colleagues in solving difficult problems, making tough decisions, setting priorities, and planning ahead.

This technology enabled active learning environment delivers minimum theory and maximum application to increase confidence in troubleshooting. In spite of the available information, people usually process information badly, misinterpret hraining or overlook important matters.


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kepner tregoe problem solving and decision making training

Identify and plan for the resolution high-priority issues. Book a Session Register for a workshop. I have used it all the time along my career as a manager of organizations, with extreme success.

Kepner-Tregoe Problem Solving

Wherever there is a need for organized, systematic thinking to resolve issues, PSDM will makiny immediate and lasting value. Please enter your name here. By supporting your managers in deepening their clear solvingg skills, your organization can begin developing a cadre of people with strategic decision making skills.

As the world’s leading troubleshooting company, KT has led major investigations in every industry and environment possible. Okay No Read more. As such, overlooking the human element of projects is a common cause for project failure.

kepner tregoe problem solving and decision making training

Save my name, email, and website in this browser for the next time I comment. Lean how to promote potential opportunities and prepare in advance to gain the advantage when things go better than expected. All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools coaching videos, tips, tricks, worksheets, and more with a My KT membership.

kepner tregoe problem solving and decision making training

Employees at all levels who are required to make or participate in decisions will benefit from this workshop. Walk away ready to immediately apply these new skills back sovling.

Coaching drives positive change and supports the use of those newly learned skills into the daily routines of affected staff. This includes operators who support investigations through managers who approve investigations.


Clarify the purpose of decisions and form clear, measurable objectives. This workshop especially adds value to those working with project teams that use the KT Project Management approach.

Traiming suitable for middle managers who report directly to the top team.

Kepner-Tregoe® Problem Solving & Decision Making | Purpl

The founders Charles Solvung and Benjamin Tregoe developed a rational working method in the s in which they researched and identified the troubleshooting skills of people.

It is ideal for anyone whose responsibilities include reacting to and solving problems on the spot and escalation to experts, when necessary. Potential Opportunity Analysis — Clear thinking for leveraging opportunities. Did you find this article interesting?

Ideal for senior engineers and managers with responsibilities for technical support, problem management, incident management, escalation management and continual service improvement. Kepner-Tregoe’s Root Cause Analysis RCA training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As a consequence, the traditional thinking pattern became a part of human nature.

Designed for new or emerging leaders in their early to mid-career, as well as individuals with strong technical experience but have limited leadership experience.